This is one of the few hotels in Lhasa that sit on the banks of the Lhasa River. The Jardin Secret Hotel is close to the Potala Palace and many historical and cultural landmarks in the city. The rail station is about fifteen minutes away from the Jardin Secret Hotel. The airport is about an hour drive by car from the hotel grounds.

There are 200 single rooms, standard rooms, deluxe rooms, presidential rooms, VIP suites and luxury suites in the Jardin Secret Hotel. Every room has an IDD telephone, satellite TV, high speed Internet connection, private bathroom, air conditioning, coffee maker, hair dryer and writing desk.

The hotel has many amenities for guests, including a bar, gym, sauna and a business center. The business center can copy, fax, type and email documents and a currency exchange desk can transfer money. A conference room can hold small to medium sized functions. The Jardin Secret Hotel has an onsite restaurant that serves Chinese entrees. Laundry and room service are available.